Gaming should be fun — a form of entertainment, not a source of stress or financial pressure. At Segi77, we take our duty of care seriously. We provide every Filipino player with the tools, information, and support they need to stay in control.
Our Commitment
Responsible gaming is not just a checkbox for us — it is built into the foundation of how Segi77 operates. Here is what we do to keep every player safe.
Every new Segi77 account goes through a mandatory KYC process. We verify that all players are at least 21 years old before they can deposit or play — no exceptions. Government-issued ID is required for all accounts.
You decide how much you spend and how long you play. Segi77 lets you set daily, weekly, or monthly deposit limits and session time reminders directly from your account settings — and changes take effect immediately.
If you need a break, Segi77's self-exclusion feature lets you temporarily or permanently close your account. During any exclusion period, we will not send you promotional messages and will block access to your account.
Segi77 sends in-session notifications to remind you how long you have been playing and how much you have wagered. These reality checks help you stay aware of your activity without interrupting your enjoyment.
Our 24/7 customer support team is trained to recognize signs of problem gambling and to respond with empathy and practical guidance. Reach us anytime through live chat on the Segi77 platform.
Segi77 operates in accordance with PAGCOR's responsible gaming framework. We follow all guidelines set by the Philippine Amusement and Gaming Corporation to ensure a safe, fair, and regulated environment for all Filipino players.
Age Policy
Under Philippine law and PAGCOR regulations, participation in casino-style online gaming is restricted to individuals who are at least 21 years of age. This is not just a rule we follow — it is a standard we actively enforce at every step of the Segi77 experience.
During registration, every player must submit a valid government-issued ID — such as a PhilSys National ID, passport, or driver's license — to confirm their identity and age. Accounts where age cannot be verified will not be activated. Any account found to belong to a person under 21 will be immediately suspended and all funds returned.
We also ask all Segi77 players to be mindful of their surroundings. If you share a device with younger family members — mga kapatid, anak, or pamangkin — please ensure that your Segi77 account is always logged out and that your login credentials are kept private.
Take Control
Segi77 puts the power in your hands. All of these tools are available for free inside your account settings — no need to contact support to activate them.
Set a maximum amount you can deposit per day, week, or month. Once your limit is reached, Segi77 will block further deposits until the period resets. Lowering your limit takes effect immediately; increasing it requires a 24-hour cooling-off period.
Choose how long you want each gaming session to last. When your time is up, Segi77 will display a reminder and give you the option to end your session. You can set limits from as short as 30 minutes up to several hours.
Need a short break? A cool-off period temporarily suspends your account for a set duration — from 24 hours up to 6 weeks. During this time, you cannot log in, deposit, or play. Promotional communications are also paused.
For a more serious break, self-exclusion closes your Segi77 account for a minimum of 6 months or permanently. This cannot be reversed during the exclusion period. We will also remove you from all marketing lists immediately upon activation.
Review your full gaming history — deposits, withdrawals, games played, and time spent — directly from your Segi77 account dashboard. Transparency about your own activity is one of the most powerful responsible gaming tools available.
Enable pop-up reminders at regular intervals during your session. Each alert shows your current session duration and net gaming balance, giving you a clear picture of your activity so you can make informed decisions about continuing.
Step by Step
Visit segi77.app and sign in using your registered email and password. Make sure you are on a secure, private connection.
Click on your profile icon in the top right corner and select "Responsible Gaming" from the dropdown menu.
Select the limit or exclusion type you want to activate — deposit limit, session limit, cool-off, or self-exclusion.
Enter your preferred values and confirm. Restrictions take effect immediately. You will receive a confirmation email to your registered address.
Ask yourself these questions honestly. If you answer "yes" to two or more, it may be time to use one of Segi77's responsible gaming tools or seek support.
Do you spend more money on gaming than you originally planned to?
Have you ever borrowed money or sold something to fund your gaming?
Do you feel restless or irritable when you try to cut down or stop playing?
Has gaming caused problems with your family, work, or finances?
Do you find yourself chasing losses — playing more to try to win back money you have lost?
Do you hide your gaming activity from people close to you?
Regulatory Framework
The Philippine Amusement and Gaming Corporation (PAGCOR) is the government body that regulates all gaming activities in the Philippines, including online gaming platforms. PAGCOR has established a comprehensive responsible gaming framework that all licensed operators — including Segi77 — are required to follow.
PAGCOR's responsible gaming program includes player protection standards, self-exclusion registries, and guidelines for how operators must respond to players showing signs of problem gambling. Segi77 is fully aligned with these standards and actively participates in PAGCOR's player protection initiatives.
If you have self-excluded from Segi77 and wish to register with PAGCOR's national self-exclusion program, please contact our support team and we will assist you with the process. The PAGCOR self-exclusion registry covers all PAGCOR-regulated gaming venues and platforms across the Philippines.
Get Support
Problem gambling affects players and their families across the Philippines — from Manila and Makati to Cebu, Davao, and Quezon City. If you or someone you know is struggling, reaching out is the most important first step. Support is available, and recovery is possible.
Available 24/7 via live chat on the Segi77 platform. Our team is trained in responsible gaming support and can help you activate any player protection tool immediately.
Send your concerns or requests to [email protected] — mark your subject line "Responsible Gaming" for priority handling. All communications are treated with strict confidentiality.
The Philippines has professional counseling services and support groups for problem gambling. We encourage players who need deeper support to seek help from qualified mental health professionals in their area.
Common Questions
Play Responsibly
Gaming at Segi77 is meant to be enjoyable, exciting, and well within your control. Set your limits, use our tools, and play with confidence knowing that Segi77 has your back every step of the way. Ready to play smart?
21+ For players 21 years and above only. Gaming can be addictive — please play responsibly.