Segi77 Frequently Asked Questions

The minimum age to register and play at Segi77 is 21 years old. This is consistent with PAGCOR's regulations on online casino gaming in the Philippines. Segi77 takes age verification seriously — accounts found to belong to players under 21 will be suspended immediately and any winnings forfeited. Please play responsibly and only if you meet the age requirement.

Go to the Login page and click the "Forgot Password" link below the login form. Enter the email address linked to your Segi77 account and we will send you a password reset link. Check your inbox — and your spam folder just in case. The reset link is valid for 30 minutes. If you do not receive the email within a few minutes, try again or contact Segi77 support via live chat.

No. Each player is allowed only one Segi77 account. Creating multiple accounts is a violation of the Segi77 Terms & Conditions and may result in all associated accounts being suspended and balances forfeited. If you are having trouble accessing your existing account, please use the password reset option or contact our support team — we are happy to help you get back in.

After registering, Segi77 may ask you to complete identity verification (KYC) before processing your first withdrawal. You will need to submit a valid government-issued ID — such as a Philippine passport, SSS ID, PhilHealth card, driver's license, or UMID — along with a selfie holding the ID. Verification is usually completed within 24 hours on business days. This step protects your account and ensures your winnings go to the right person.

Segi77 supports the most popular payment methods used by Filipino players. You can deposit and withdraw using GCash, PayMaya, BDO online banking, BPI online banking, and Metrobank. E-wallet deposits via GCash and PayMaya are processed instantly, making them the fastest way to fund your Segi77 account. Bank transfers may take a few minutes to reflect depending on your bank's processing time.

The minimum deposit at Segi77 is ₱100. This low entry point makes it accessible for players across the Philippines — whether you are in Manila, Cebu, Davao, or anywhere else in the country. There is no maximum deposit limit for standard accounts, though higher amounts may require additional verification for security purposes.

Most Segi77 withdrawal requests are reviewed and processed within the same business day. GCash and PayMaya withdrawals are typically the fastest — funds usually arrive within a few hours of approval. Bank transfers to BDO, BPI, and Metrobank may take one to two business days depending on your bank. Withdrawals submitted on weekends or public holidays are processed on the next business day.

Segi77 does not charge fees on deposits or withdrawals from our side. However, your payment provider — GCash, PayMaya, or your bank — may apply their own transaction fees depending on your account type and the amount transferred. We recommend checking with your payment provider for their current fee schedule. Segi77 will always show you the exact amount you will receive before you confirm a withdrawal.

If your deposit has not appeared in your Segi77 account after 15 minutes, first check that the transaction was completed successfully on your GCash, PayMaya, or banking app. If the payment went through on your end but has not reflected on Segi77, take a screenshot of the transaction confirmation and contact our support team via live chat. Provide your Segi77 username, the transaction reference number, the amount, and the time of the transaction. Our team will investigate and resolve it promptly.

Segi77 offers a curated selection of high-quality games including Aviator (crash game), Rave Party Fever (slots), The Great Icescape (slots), Water Polo (sports game), Captain Fisher (fishing arcade), Exclusive (premium titles), and Ganesh Gold (slots). Visit the Game page for the full library with descriptions of each title.

Aviator is a crash-style game where a multiplier starts at 1x and climbs higher as a plane flies across the screen. Your goal is to cash out before the plane flies away — the longer you wait, the higher the multiplier, but if the plane crashes before you cash out, you lose your bet for that round. You can place up to two bets per round and set an auto cash-out multiplier if you prefer a hands-off approach. It is one of the most popular Segi77 games among Filipino players for its simplicity and fast-paced excitement.

All Segi77 games use certified random number generation (RNG) to determine outcomes. This means every spin, every round, and every result is completely independent and cannot be predicted or manipulated — not by Segi77, and not by any player. Crash games like Aviator use provably fair algorithms where the crash point is determined before the round begins and can be verified after the fact. Segi77 is committed to transparent, fair gameplay for every Filipino player on the platform.

Segi77 runs regular promotions including welcome bonuses for new registrations, deposit match bonuses, free spins on selected slot games, and cashback offers. Each promotion has its own terms — including a wagering requirement that specifies how many times you need to play through the bonus amount before you can withdraw it. Always read the specific terms of each promotion before claiming. Registered Segi77 members receive notifications about new promotions via email and in-app alerts.

Visit the Segi77 App page for full download instructions. The app is available for both Android and iOS devices. On Android, you may need to allow installation from unknown sources in your phone settings before installing the APK file. On iOS, follow the instructions on the App page for the correct installation method. The Segi77 app is free to download and your existing account works immediately after logging in.

The Segi77 app and the website offer the same games, the same bonuses, and the same account features. The app is optimized for mobile screens and tends to load faster on smartphones. It also supports push notifications so you never miss a promotion or important account update. Your balance, game history, and settings sync automatically between the app and the browser version — log in on either and everything is up to date.

If the Segi77 app is not installing on your Android device, the most common fix is to enable "Install from Unknown Sources" in your phone's security settings. Go to Settings → Security (or Privacy on some devices) → enable "Unknown Sources" or "Install Unknown Apps" for your browser. Then try downloading and installing the APK again. Make sure you have enough storage space on your device — at least 100MB free is recommended. If the issue persists, try clearing your browser cache and downloading the file again from the App page.

Segi77 uses 256-bit SSL encryption on all pages and transactions. This is the same level of encryption used by major banks and financial institutions. Your personal data is stored securely and never sold to third parties. Financial transactions are processed through secure payment gateways. For full details on how your data is collected, stored, and used, please read the Segi77 Privacy Policy.

If you suspect unauthorized access to your Segi77 account, change your password immediately via the Login page using the "Forgot Password" option. Then contact Segi77 support right away via live chat so we can review your account activity and take protective action if needed. We recommend using a strong, unique password for your Segi77 account and never sharing your login credentials with anyone. Enable two-factor authentication from your account settings for an extra layer of security.

Segi77 does not sell your personal data to third parties. We may share limited information with payment processors and identity verification services strictly as needed to operate the platform and comply with regulatory requirements. All third-party service providers we work with are bound by confidentiality agreements. For a complete breakdown of our data practices, please review the Privacy Policy.

Segi77 provides several tools to help players stay in control of their gaming. From your account dashboard you can set daily, weekly, or monthly deposit limits; set loss limits to cap how much you can lose in a given period; set session time reminders so you know how long you have been playing; and request a cooling-off period of 24 hours, 7 days, or 30 days during which you cannot log in or place bets. These tools are available at any time and take effect immediately. Visit the Responsible Gaming page for full details.

If you feel you need a longer break from gaming, Segi77 offers a self-exclusion option. You can request self-exclusion for a period of 6 months, 1 year, or permanently. During self-exclusion, your account is suspended and you will not be able to log in, deposit, or play. To request self-exclusion, go to your account settings under "Responsible Gaming" or contact our support team directly. Self-exclusion requests are processed within 24 hours. We take these requests seriously and will not send you promotional communications during your exclusion period.

If you are concerned about your gambling habits, please reach out for support. Segi77 encourages all players to game responsibly. You can use the self-exclusion and limit-setting tools available in your account, or contact our support team to discuss your options. PAGCOR also provides responsible gaming resources and support for Filipino players. Remember: gambling should be entertainment, not a way to earn income or solve financial problems. If gaming is affecting your daily life, relationships, or finances, it is time to take a break. See our Responsible Gaming page for more guidance and resources.